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Platinum Insurance

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Privacy Policy

Last Updated November 2022

Definitions

‘We’ / ‘Us’ means Platinum Insurance Limited, a company incorporated in the Isle of Man under company number 130954C and having its registered office situated at 20 Athol Street, Douglas, Isle of Man IM1 1JA

Links to Other Sites

This site contains links to other sites. We are not responsible for the privacy practices or the content of those sites.

Collection of Personal Information

Your data will be processed to support the insurance sales processes that can be found on our website. This will be in accordance with the Data Protection Act 2018, (DPA), Data Protection (Application of the GDPR) Order 2018 (GDPR Order), Adapted text of the EU GDPR in the Annex to the GDPR Order (Applied GDPR) Data Protection (Application of the LED) Order 2018 (LED Order), The GDPR and LED Implementing Regulations 2018 (Implementing Regulations and all other applicable laws and regulations relating to Processing of Personal Data and privacy, including where applicable the guidance and codes of practice issued by the Isle of Man Information Commissioner.

We process personal data and sensitive personal data to support the sale of insurance products and services that can be found on our website.

Personal data is data that relates to an identifiable living person (‘data subject’).

We are processing this information at your request prior to you potentially entering into a contract of insurance

Special Categories of personal data we may process include:

  • Physical or mental health

Additional information that is considered sensitive is:

  • The commission or alleged commission of an offence, or proceedings or sentence relating to offences or alleged offences.

Use of Your Information

By using our website, you agree that we may collect, hold, process and use your information (including personal information) for the purpose of providing you with our service and:

  • personalising your visits to our website to improve the services provided to you;
  • informing you about the latest changes to our website;
  • providing customer service and support;
  • communicating (and personalising such communication) with you;
  • enabling you to share our content with others e.g. using an ‘Email a friend ‘or ‘Share this functionality’;
  • conducting market research in terms of understanding your usage of the site and how the site can improve to assist users; and/or
  • carrying out technical and statistical analysis to measure the performance of our services.

Sharing Your Information

The data you submit to us may be downloaded and transferred to our own insurance brokerage system or a third party system where we choose to complete an application for insurance using a different system. We will not sell or share your information for marketing purposes. We will not transfer your personal data outside of the Isle of Man, UK, UK Crown Dependencies or the European Economic Community Area.

We reserve the right to disclose your personal information to comply with applicable laws and government or regulatory bodies’ lawful requests for information.

Data retention

Information is retained on our website for up to 460 days after the inception date, and then deleted. An audit log will be retained for 24 months to allow our processes to be independently checked.

Removal of your account

If you no longer wish us to retain your account on our site then please contact our Helpdesk (info@platinuminsurance.me) and advise them of your wish to have your account removed completely.

Cookies

The site uses cookies to keep track of your searches in any single visit and, once you are logged in, to identify you to the server processing your requests. The cookies will expire when you close your browser. The cookies used to identify when you are logged in do so by exchanging an encrypted code with the website server.

A cookie is a small text file that is placed on your computer by your web browser. Cookies allow us to identify your computer and track details about your visit. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. If you choose not to receive cookies from us, you may not be able to use some of the core features of our website such as logging in, setting up jobs-by-email and saving your preferences.

The information collected through cookies is not personally identifiable. It only includes general information about your computer, your connection to the internet e.g. operating system and platform, IP address, website pages you have visited and timings of browsing on the site. For detailed information about cookies used on our website and how to opt out – please visit our Cookie Policy page.

Keeping Your Personal Information Secure

We take the security of your personal information very seriously and have appropriate physical, technical and administrative procedures in place to help protect your personal information from unauthorised access, use or disclosure as required by law in the Isle of Man.

Changes to this Privacy Notice

If we change this privacy notice, we will post the revised privacy notice here with an updated effective date. If we make significant changes to the privacy notice, we may also notify you by other means such as sending an email or posting a notice on our home page.

Rights

The information you provided will be managed as required by Data Protection law. You have the right to:

  • Receive a copy of the information We hold about you
  • Request your information be changed if you believe it was not correct at the time you provided it
  • Request that your information be deleted if you believe We are processing it for longer than is necessary

Who to contact

To make use of these rights or if you have any concerns about our processing of your information then please contact our Data Protection Officer:

Mr Justin Martin
Platinum Insurance Limited
20 Athol Street
Douglas
Isle of Man
IM1 1JA


justin.martin@platinuminsurance.me

You also have the right to contact the Data Protection Regulator about any concerns you may have about the use of your information. They can be contacted at:

Information Commissioner’s Office
First Floor
Prospect Hill
Douglas
Isle of Man
IM1 1ET

Telephone: +44 (0)1624 693260

Email:        ask@inforights.im

Website:     https://www.inforights.im/

01624 693693

info@platinuminsurance.me

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Platinum Insurance and Platinum Life Isle of Man are registered business names of Platinum Insurance (Isle of Man) Limited which is registered with the Isle of Man Financial Services Authority as an insurance intermediary in respect of general business. You can check our registration here.

Platinum insurance logo.

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